Dashboards
Updated over a week ago

Overview

Dashboards in Worklabs Insights serve as the centre of your community analytics. With a clean, intuitive design, it provides comprehensive insights across multiple facets of community engagement, from member activity to content effectiveness. The dashboard is divided into several feature-rich subsections, each offering unique widgets to help you continuously monitor the health of your Workplace community.

Types

Scoreboard

The "Scoreboard" in Insights serves as a dashboard aggregating pivotal metrics to gauge the overall health of your Workplace community. Divided into “Reach”, “Value”, and “Leadership” sections, each area provides its own set of widgets capturing real-time data. From "Reach", you can assess how effectively your community engages its members through metrics like active participation and account claims. "Value" dives deeper into the engagement quality, showing the extent to which members contribute and interact within the community. Finally, "Leadership" gives a snapshot of the driving forces in your community, tracking the involvement and influence of identified leaders. The Scoreboard delivers a holistic view by presenting a blend of percentages, total counts, and comparative changes, enabling you to make informed decisions for your community's growth.

The scoreboard page includes a list of several widgets as listed below.

  • Reach

  • Active people

  • Claimed accounts

  • Value

  • Unique contributors

  • Interactive people

  • Questions asked

  • Leadership

  • Unique contributors

  • Interactive people

Reach

The "Reach" page on Insights is your go-to resource for understanding the size and engagement level of your audience in your community. Answering crucial questions like account activation rates, return visits, and the extent of your reachable population, this page is a compass for gauging community engagement. It features an assortment of widgets, including “Reach Indicator”, “Claimed Accounts”, and “Active People”, which are also found on the Scoreboard. Additional widgets like "People by Account Status" offer a histogram view of your invited, claimed, and active accounts. In contrast "People by Account Status Over Time" provides a temporal graph of the same metrics, plus interaction rates. For more targeted insights, "Claimed Accounts, Grouped by Segment" breaks down stats by admin-configured sets of people, whether static or dynamic. With its comprehensive data views, the Reach page helps you to measure the scope and activity of your community accurately.

The reach page includes a list of several widgets, as listed below.

  • Reach indicator

  • Claimed accounts

  • Active people

  • People by account status

  • People by account status over time

  • Claimed accounts, grouped by segment

  • Active people, grouped by segment

Value

The "Value" page in Insights serves as a comprehensive analytics dashboard for gauging engagement quality in the community. It's crafted to answer key questions about the level and nature of activity within your community, including the extent to which members are involved in conversations, the shift from real-time chats to ongoing discussions, and the frequency of user returns. With an assortment of metrics and visual aids, the Value page offers a rounded view of how meaningful interactions are shaping your digital workspace. This analysis is essential for administrators aiming to foster a more active and contributive community.

The value page includes a list of several widgets, as listed below.

  • Value indicator

  • Interactive people

  • Unique contributors

  • Questions asked

  • Average interactions

  • Average active hours per day

  • Average active hours per week

  • Active people, interactive people, and unique contributors over time

  • Questions asked over time

  • Average interactions over time

  • Active people per day of the week

  • Active people per hour of the day

  • Posts

  • Comments

  • Reactions

  • Messages

  • Activity

  • Activity over time

  • Daily active people

  • Weekly active people

  • Monthly active people

  • Daily, weekly, monthly people over time

  • Interactive people, grouped by segment

  • Unique contributors, grouped by segment

  • People with a profile picture, grouped by segment

Community

On the "Community" page of Worklabs Insights, delve into a dynamic overview of your digital community's performance on Workplace from Meta. This section showcases the top-performing content, active members, and engaging group channels. You'll find detailed tables highlighting posts and their interactions, profiles of standout contributors, and a breakdown of group channels based on engagement metrics. Each metric, from post sentiment to unique viewership percentages, offers an in-depth analysis, ensuring a comprehensive understanding of your team's engagement and activity trends on Workplace.

The Community page includes a list of several widgets, as listed below.

  • Posts, sorted by total interactions

  • People, sorted by total interactions

  • Channels, sorted by total interactions

Leadership

The "Leadership" page in Worklabs Insights offers a comprehensive snapshot of leadership engagement on Workplace from Meta. Highlighting leader activities and contributions underscores the significance of top-down exemplified work behaviours. Key metrics and charts highlight regular leadership interactions such as reactions, mentions, replies, and posts. Widgets on the page range from a 'Leadership Indicator' to details on interactive individuals and unique contributors. Time-trend visuals of activity levels, alongside specific breakdowns of posts, comments, reactions, and messages, provide a deeper dive. For quick insights, the page also features sorted lists spotlighting individuals and posts based on their overall interactions, ensuring a complete view of leadership's digital footprint.

The Community page includes a list of several widgets, as listed below.

  • Leadership indicator

  • Interactive people

  • Unique contributors

  • Active people, interactive people, and unique contributors over time

  • Posts

  • Comments

  • Reactions

  • Messages

  • Activity

  • Activity over time

  • People, sorted by total interactions

  • Posts, sorted by total interactions

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