In Worklabs, an 'active user' refers to any user who, within a selected date range filter, engages in at least one of the following activities in Workplace:

According to Workplace's definition, an 'active user' is someone who has accessed the platform on any device during a specific day. It's important to note that Workplace may consider some actions, such as leaving browser windows or mobile applications open, as being 'activity'.

The difference in the number of active users between Worklabs and Workplace can be attributed to the fact that Worklabs only counts direct user interactions, while Workplace might include other activities. As a result, the reported number of active users on Workplace may appear higher than on Worklabs.