Search, view and take action on content that has been captured from your source system (Workplace from Meta).

Updated over a week ago

Worklabs Protect offers a robust search tool that enables account holders to efficiently locate data within the source system. This guide provides an overview of the search capabilities and how to utilise them effectively.

The content table

By default, the content table provides a comprehensive view of your data from the last 28 days. You have the flexibility to adjust this timeframe as per your needs.

Important: To ensure accuracy in the data displayed based on the default search filters, please verify your time zone settings in your account preferences.

The content table includes the following columns:

  • Data: shows the type of data and a snippet from the raw data item.

  • Data creator: Indicates the user who created the data.

  • Timestamp: The exact time when the data was generated.

  • View: By selecting this, you can access detailed information about each data item, including:

    • Author: Direct link to the profile of the user who created the data.

      in the source system.

    • Created time: The time and date when the data was initially created.

    • Last updated time: The most recent time the data was modified.

      Source system: The system from which the data was imported.

      Source location: A link to the location within the source system where the data originated.

    • Source link: A direct link to the specific item in the source system.Filtering results

    • Contents: a snippet of the data item

Filtering results

When utilising the search table, account holders can establish multiple search clauses, thereby creating search criteria, to locate relevant data. Implementing a search clause includes three parts:

  1. Property name: This includes supported data properties you can search by.

  2. Condition: defines the type of search you can conduct against the data item. The conditions available include:

    1. is after: Use this condition to filter data that appears after a specified date and/or time. It helps in isolating records or entries that were created or modified following a particular moment.

    2. is before: This condition allows you to target data that was recorded or created before a certain date or time.

    3. is any of: Select this option to filter data that matches any of the given criteria or values. It is useful when searching for records that fall into multiple potential categories or attributes.

    4. is not any of: Choose this condition to exclude data that matches any of a set of specified criteria. It's effective for omitting records that contain certain attributes or values you wish to avoid.

    5. is member of: Utilise this filter to locate data generated by users who are part of a specified segment.

    6. contains: This condition allows you to search for data that includes a specific word, phrase, or character sequence. It is especially useful for pinpointing precise information within larger text fields or descriptions.

  3. Value: Account holders specify the exact value to search for in the property, based on the set condition. For instance, under 'Timestamp' with the condition 'is after', a user might input a specific date and time. As an account holder implementing search criteria, it would be worth noting that up to 6 clauses can be created which include all supported property types. The following section delves into this in more detail.

Search clause by property

  1. Timestamp
    The timestamp property enables users to find data items based on their creation date. It's an effective tool for pinpointing data from a specific period.

    1. Supported conditions:

      1. is after

      2. is before
        Take note: The default 'is after' condition within the timestamp clause can not be removed. However, the date/time set for the condition can be modified.

    2. Value: A date and time.

  2. Data type
    This property allows users to filter data items according to their type. When crafting a search clause, you can combine two or more data types, offering a flexible approach to narrowing down your search to specific kinds of data.

    1. Supported data types

      1. Group post

      2. Group comment

      3. Timeline post

      4. Timeline comment

      5. Chat message

      6. Knowledge Library

    2. Supported conditions:

      1. is any of

      2. is not any of

  3. Data event

    The search by "data event" offers a comprehensive view of the evolution of your data. It tracks the entire lifecycle of each data entry, from its initial addition, through any edits or modifications, right up to any deletions. This feature enables users to not only retrieve current data but also to understand the historical changes and updates that have been made over time.

    1. Supported conditions

      1. is any of

      2. is not any of

    2. Supported values

      1. Add

      2. Edit

      3. Delete

  4. Data Creator
    Utilise this feature to search for data items based on the users who created them. It also offers the capability to simultaneously search for data created by multiple users, enhancing the scope of your search.

    1. Supported conditions

      1. is member of

      2. is any of

    2. Supported values

      1. Segments (when "is member of" is selected)

      2. User(s) (When "is any of" is selected)

  5. Data
    This search function is designed to help you locate specific phrases or content within your data. By employing the "contains" condition, you can efficiently find data that aligns with your specific criteria, making your search both targeted and effective.

    1. Supported conditions

      1. contains

    2. Supported values

      1. search phrase

Filtering and Viewing Results

Our search tool empowers account holders with sophisticated filtering options to navigate through data with precision. By combining multiple criteria using AND clauses, users can refine their searches to an exacting degree, ensuring only the most relevant results are displayed.

Adding to a Case

When using the content search feature, account holders have the ability to delve into specific data items and include them in a case. This process essentially marks the data item for review within the chosen case. It's important to note that the case you wish to add the data item to must already exist. If not, account holders have the option to create a new case directly through the search console, allowing for immediate flagging of the data item

For further assistance or specific queries, please contact our support team.

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